Medical Informatics World’s Fifth Annual

Telehealth Integration and Implementation

Delivering Coordinated Care and Improving Outcomes through Patient-Centered Technology


Connected HealthConnected health has been used to describe a multitude of ways to deliver care by leveraging technology and will enable better outcomes through care coordination. Advances in these technologies and a changing healthcare landscape are elevating patient-centered care to new heights and changing how care is delivered.

Cambridge Healthtech Institute and Clinical Informatics News' 5th Annual Telehealth Integration and Implementation, taking place May 22-24, 2017 in Boston, will address these transformations with an emphasis on taking proven steps towards successful connected health initiatives. This event will bring together thought leaders from health systems, payors, providers, technology developers and vendor communities and provide a focused look at business strategies, reimbursement, technology, and critical policy modifications in telemedicine.

Final Agenda

Monday, May 22

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7:00 am Registration and Morning Coffee


8:00 am MONDAY MORNING KEYNOTES:

IMPROVING CLINICAL AND FINANCIAL OUTCOMES THROUGH HI-TECH & HI-TOUCH

 John_MattisonJohn Mattison, M.D., Assistant Medical Director, CMIO, CHIO, National and Regional Leadership, Kaiser Permanente


 Andrea_IppolitoAndrea Ippolito, VA Innovators Lead, Department of Veterans Affairs Center for Innovation


 Saurabha_BhatnagarSaurabha Bhatnagar, M.D., Innovation Specialist, Medical Director TBI/Polytrauma, Harvard Medical School


 Patrick_McIntyrePatrick McIntyre, Senior Vice President, Health Care Analytics, Anthem, Inc.


 David_SheinDavid Shein, M.D., Medical Director, The Mount Auburn Cambridge Independent Practice Association (MACIPA)


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10:10 Coffee Break in the Exhibit Hall with Poster Viewing

PERSPECTIVE: LARGE MEDICAL CENTERS

10:55 Chairperson’s Remarks

Regina Au, Strategic Marketing Consultant, New Product Planning/Marketing, BioMarketing Insight

11:00 The Urgent Necessity for a Novel Evidence-Based Architecture for Advancing Integrated Telehealth and Virtual Care

John_MattisonJohn Mattison, M.D., Assistant Medical Director, CMIO, CHIO, National and Regional Leadership, Kaiser Permanente


11:30 Telehealth Models: Not Just the Old Care Models Digitized

Seth_FeuersteinSeth Feuerstein, M.D., Chief Innovation Officer and CMO, Yale and Magellan Health

Lynn Hamilton, Chief Commercial Officer, Talkspace

We will examine entirely new modes of care that are only available as a result of new digital platforms. These include text-based care delivery and computerized clinical programs that are offered without a clinician directly involved.

12:00  Network Effects in Telemedicine

Payam_PakravanPayam Pakravan, Vice President, Strategy & Planning, OTN (Ontario Telemedicine Network)

Over the past 10 years, the OTN has developed one of the largest telemedicine networks in the world. Last year, over 500,000 clinical events took place across the network. OTN has broadened its focus beyond simply growing network activity to include clinical program development and catalyzing the spread of successful telemedicine business models across the province. As the network evolves from a utility to a virtual healthcare platform, the value proposition of telemedicine is being significantly broadened. This presentation highlights some of the key lessons learned so far in the “mainstreaming” of telemedicine in Ontario.

12:30 Sponsored Presentation (Opportunity Available)

12:45 Luncheon Presentation (Sponsorship Opportunity Available) or Enjoy Lunch on Your Own

1:30 Session Break

2:05 Chairperson’s Remarks

Ronald Dixon, M.D., Medical Director, Population Health and Network Development, MGPO, Massachusetts General Hospital

2:10 pm Telehealth Will Need Clinician Adoption and a Financial Gain to Thrive

Ronald_DixonRonald Dixon, M.D., Medical Director, Population Health and Network Development, MGPO, Massachusetts General Hospital

Clinicians are often the primary gatekeepers to adoption of new virtual care technologies, and bringing about their widespread use of telemedicine technology is a challenge in many organizations. How can we provide value to the clinician and the patient with telemedicine, in light of the economic realities of current and future reimbursement and compensation models? Based on a decade of research and implementation at MGH and Partners HealthCare, asynchronous approaches to patient care offer broad appeal and show rapid adoption, just as they have in human interaction, shopping, relationships, finance and almost every other aspect of our lives.

DEMONSTRATING VALUE AND GETTING REIMBURSED IN AN EVOLVING HEALTHCARE SYSTEM

2:40 Telehealth in a Large Academic Health System: Finding Value across Varied Payment Models and Clinical Use Cases

Adam_LicurseAdam Licurse, M.D., Associate Medical Director, Primary Care, BWH Physicians Organization, Partners Center for Population Health

I serve as the medical director for Telehealth at Brigham and Women’s Hospital and Partners Center for Population Health. In my talk, I would like to cover: our high value telehealth uses, approach to payer reimbursement, internal compensation, clinical adoption, and patient engagement.

 3:10 The Patient Experience: Transforming the Way Patients Shop for, Navigate, Understand, and Access Care.

Nicholas_AssadNick Assad, Senior Director, Business Development, Rally Health Inc.

Shawn Mobley, Chief Revenue Officer, Rally Health Inc.

Connecting with the right care is too often complicated, confusing, and frustrating for consumers. Physicians, clinics and health care systems are focused on providing quality care in a fractured delivery system and don’t always have the technology or consumer expertise needed to effectively engage prospective and current patients during the important care decisions that happen outside the treatment room. We will be discussing how health care systems and health plans can maximize value for both fee-for-service and risk based reimbursement models through a complete closed loop digital solution.

3:40 Refreshment Break in the Exhibit Hall with Poster Viewing

INTERACTIVE BREAKOUT DISCUSSIONS

4:10 pm Find Your Table and Meet Your Moderator

4:15 Interactive Breakout Discussion Groups

Concurrent breakout discussion groups are interactive, guided discussions hosted by a facilitator or set of co-facilitators to discuss some of the key issues presented earlier in the day’s sessions. Delegates will join a table of interest and become an active part of the discussion at hand. To get the most out of this interactive session and format, please come prepared to share examples from your work, vet some ideas with your peers, be a part of group interrogation and problem solving, and, most importantly, participate in active idea-sharing.

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5:00 - 6:00 Welcome Reception in the Exhibit Hall with Poster Viewing

6:00 Close of Day

Tuesday, May 23

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7:30 am Registration and Morning Coffee


8:00 am TUESDAY MORNING KEYNOTES:

CREATING A SUCCESSFUL VALUE-BASED CARE ORGANIZATION THROUGH INNOVATION AND NEW MODELS OF CARE DELIVERY

 John_HalamkaJohn Halamka, M.D., MS, CIO, Beth Israel Deaconess Medical Center


 Maxine_MackintoshMaxine Mackintosh, Chair & Ph.D. Student, HealthTech Women UK & University College London


 Trishan_PanchTrishan Panch, M.D., Co-Founder and CMO, Wellframe; Lecturer, MIT


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10:10 Coffee Break in the Exhibit with Poster Viewing

PERSPECTIVE: VIRTUAL CARE SOLUTIONS

10:55 Chairperson’s Remarks

Kathleen Myers, M.D., Chief Medical Information Officer, AristaMD

11:00 Co-Presentation: eConsults: Increasing Access to Specialists and Reducing Costs

Denise_GomezDenise Gomez, M.D., Clinical Director, Adult Medicine, North County Health Services


Patrick_TellezPatrick Tellez, M.D., CMO, North County Health Services


Kathleen_MyersKathleen Myers, M.D., Chief Medical Information Officer, AristaMD

During a four-month pilot using eConsults at North County Health Services in San Diego, providers at three locations consulted electronically with AristaMD’s adult and pediatric care specialists, enabling a significant amount of specialty care to be provided in the primary care setting and eliminating the need for many in-person specialist visits. Results of the pilot will be presented.

11:30 The Virtual Visit: Empowering Physicians, Patients, and the Chronically Ill with Virtual Care Solutions that “Put the Clinic in Their Pocket”

Dave_SkibinskiDave Skibinski, President & CEO, SnapMD

The virtual visit is an important new point of care in the evolution of healthcare, offering a more advanced level of access and convenience to medical services. By implementing virtual visits, more timely and convenient care can be provided, especially for those patients undergoing active treatment, and for those with chronic illness, including children with lifetime and rare diseases. In order to reap the benefits that virtual care offers, a flexible telemedicine platform is needed that allows easy collaboration across specialists when patients require multiple doctors in disparate geographic locations.

11:55 Digital Health: Connecting Patients and the Health Care Team to Deliver Clinical Outcomes

Malinda_PeeplesMalinda Peeples, RN, MS, CDE, Vice President, Clinical Advocacy, Welldoc

This presentation will describe a digital therapeutic which is providing real-time guidance and self-management education for patients and clinical decision support to the care team to provide data-driven interventions that deliver efficiencies and outcomes. The flexible distribution models for patient access and payment in the evolving value-based environment will be discussed and highlighted through real-world clinical case scenarios. Scalability strategies will also be included.

12:20 pm The Solution to Connecting Patient Homes to the EMR

Bret_ShillingstadBret Shillingstad, M.D., FACS, CEO, Telemetrix/RPM


 12:45 Enjoy Lunch on Your Own

1:30 Coffee and Dessert in the Exhibit Hall with Poster Viewing

CASE STUDIES: TELEHEALTH APPLIED

2:00 Chairperson’s Remarks

Alexis S. Gilroy, Partner, Digital Health & HIT, Jones Day

2:05 Teletriage: A Winning Application of Tele-ICU Infrastructure to Enhance Patient Care Experience in the Emergency Department

Donna_ArmaignacDonna Lee Armaignac, Ph.D., MSN, RN-CNS, CCNS, CCRN, Director, Best Practice, Telehealth Center of Excellence, Baptist Health South Florida

Despite increase in the numbers of healthcare insured, Emergency Departments (ED) are still running at or over capacity on a daily basis and revenues are in decline due to changes in reimbursement models. Finding cost-effective ways to deliver the highest quality of care in an efficient manner is essential to long-term stability of any healthcare organization and the communities that they serve. The goal, therefore, was to increase capacity and throughput without incurring additional costs. Our tele-ICU infrastructure that included existing mobile cart technology in the ED played a major role in developing a program to address the issue.

2:35 Critical Components for Asthma Symptom Monitoring through mHealth

Robert_RudinRobert S. Rudin, Ph.D., Information Scientist, Health, RAND Corporation

In our developmental work, we created a “minimum viable” asthma symptom monitoring intervention through iterative interviews and design sessions with clinicians and patients. Our intervention consists of software and workflow specifications for 4 interrelated use cases. This intervention will allow us to maximize the value of our planned feasibility test and begin a cycle of iterative improvement.

MOVING TELEHEALTH FORWARD

3:05 Impact & Opportunity—Evolution of Laws and Policy in the Business of Telehealth

Alexis_GilroyAlexis S. Gilroy, Partner, Digital Health & HIT, Jones Day

Laws and policy impacting digital health are quickly evolving in a variety of ways both across the US and globally, and the globalization of remote care delivery is advancing this change like never before. This session will discuss strategies for evaluating and managing multi-jurisdictional laws and regulations while scaling your digital health business. From whether telehealth has changed the standard of care to whether a second opinion is the practice of medicine, the speaker will propose possible theories for the next frontier of legal and policy modifications expected to drive further change and business opportunity in digital health.

3:35 Exploring the Future of Telehealth


John_ChuangJohn Chuang, President, ONYX Healthcare USA, Inc.

Many health systems and hospitals are considering telehealth services. However, even once the technological challenges are overcome, there are many other challenges such as reimbursements and quality of care. Telehealth still seems like a viable and affordable option for care in the future. This session will take a closer look at opportunities and challenges in telehealth.

4:05 Closing Remarks

5:00 - 7:00 Join Bio-IT World’s Grand Opening Reception in the Bio-IT World Exhibit Hall at the Seaport World Trade Center


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